dundee city council emergency repairs

Your house is in a factored block if it is in a multi-storey, tenement block or 4 in a block, where Abertay still owns at least one property in the block. For example: no heating or hot water between 1 November and 30 March; a damaged door or ground floor window has left your home insecure Babies are wonderful things. Please note that a minimum of 5 working days notice is required. If you want to check on progress with your repair, please call the Customer Service Team on 01382 434343. If you have an emergency in normal working hours, call our Contact Centre on: 0808 230 6500. When you will usually be available to provide access for the work to be done. Contact us today to learn how you can benefit from our expertise. whether you are hard of hearing, whether young children are in the house, whether you are an OAP or disabled. Our Team will confirm if we are able to take your repair at this time (update 23 December). If you need an emergency repair, call us on 0116 254 9439. Download the app Get a free listing Advertise 0800 777 449. keywords location Search. Examples are: burst pipes, no electricity and securing properties. identify the weakest performing landlords. Some repair requests will need to be inspected before they are ordered. Dundee City Council will resume non-emergency repairs on council houses after they were put on hiatus due to the coronavirus pandemic, it has been announced If you require an emergency repair at any time of the day or night: Phone 03000 200 292. Anne Rendall, convener of the council’s neighbourhood services committee, said: “During the difficult days of complete lockdown we were presented with a unique set of circumstances which meant that we couldn’t do the routine repairs we would usually make to our tenants’ homes. Examples are faulty toilets, repairs relating to gas heating/hot water, and small leaks. Annual gas safety checks and maintenance. Routine repairs to council houses in Dundee, suspended earlier this year due to Covid-19, will restart next week. Each repair has a timescale assigned to it by its priority. They bring so much joy and unlock a level of love we just never thought possible. This means that the more urgent the repair, the quicker it gets done. All priorities of repair, including emergencies, are carried out during the day. A duty officer will arrange to carry out an emergency repair until a full repair can be arranged. Emergency housing repairs. Urgent repairs need to be attended to within 24 hours. Generally you won't get charged for repairs, but if the damage was caused by a tenant, family member or visitor, we will recharge the tenant for the repairs. Both bodies have committed to work together with developers to find innovative ways of managing surface water from sites across the city. Usually a temporary make safe repair will be carried out. An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property. Here is the list of changes that Dundee City Council have made in response to the city’s move to level 4. The Repairs Officer will discuss the course of action regarding your repair once the inspection has been carried out. Coronavirus (COVID-19) We will continue to carry out all types of repairs during local or national restrictions. Closer working between Dundee City Council and Scottish Water to manage surface water drainage is helping to unlock potential development sites, the local authority’s city development committee will hear next week.. Mark Flynn. The Customer Service Team can be contacted on 01382 434343. Any special information that would be helpful to us to organise your repair e.g. Dundee City Council has closed its headquarters and cancelled non-urgent repairs to homes as the country faces the coronavirus pandemic. Douglas Terrace from Dundee Road to Home Street (Section 1), Douglas Terrace from Home Street to Westfield Road (Section 2), James Place from Westfield Road to Church Street (Section 3), Fisher Street from Church Street to Fort Street (Section 4) … © DC Thomson Co Ltd 2021. If you have dampness or a building defect an inspection will be carried out. Walks and paths to explore; Parks and Countryside areas ; View bus timetables; Perth City Centre; Public toilets; Events in Perth and Kinross Routine repairs are repairs not regarded as an emergency and are not small enough to be a quick fix repair. But their arrival really does knock life as we know it on the head. This will include work at the Derby Street new build project, external cyclical maintenance, roof replacement, external wall insulation and some external repairs. How to report an emergency repair, gas leak, power cut or problems with your water supply. If you are out when the tradesman calls, a card may be left. Granicus does not place tracking or surveillance cookies on your device beyond cookies that are essential for the operation of our product (such as allowing you to stay logged in, remembering your preferences, respond to technical problems and analyse how well our website is performing). Tenants who want to request a repair should contact 01382 434343 to discuss their needs with staff who will let them know if the repair can be done. Non-emergency repairs reported after 4.30pm and at the weekend will be processed the next working day. Tenants of City of York Council homes should use this form to report a repair. Security for empty properties. Dundee City Council Page 2 repairs and for repairs completed right first time. Cookie Policy. Before reporting a repair please read the information relating to who is responsible for repairs.. This form should not be used for reporting emergency repairs; emergencies should be reported by calling:. Contact the Council; View Committee papers; News; Consultation; Councillors; Most Popular. Report out-of-hours emergencies on 0300 303 8389. These repairs can cause damage if left unattended and can be inconvenient and frustrating for tenants. Contact the Customer Service Team to make alternative arrangements. A report to Dundee City Council’s policy and resources committee next week is to recommend a 1.5% rise to housing rents after council tenants who took part in the annual consultation backed the lowest increase of three options.. After eight weeks of consultation, 54% of the 2162 tenants who took part opted for a 1.5% rise, equal to an average increase of £1.17 per week. “So the fact that we are now able to bring back this service is a positive part of our overall recovery plan that I am sure will be welcomed by tenants across the city.”. Like emergencies, we may do a temporary fix and follow up with a permanent repair after. Housing Repairs Plymouth Community Homes Plumer House Tailyour Road Crownhill Plymouth PL6 5DH. Since the 12 October 2020, we have undertaken emergency, urgent and a range of routine reactive repairs. Dundee City Council Housing & Communities Service is committed to ensuring the safety and comfort of it's tenants in their homes. You should note it down. We run an emergency only service after 4.30pm during the week, at the weekend and on public holidays. From Monday October 12, Dundee City Council will start reactive repair work, which was not possible over the spring and summer months, due to the pandemic. We have an emergency repair service to deal with urgent repairs outside normal working hours. We will continue to monitor the re-introduction of the non-urgent aspects of the Repairs Service, with the intention of a return to the full Repairs Service as soon as possible. Dundee City Council Housing & Communities Service is committed to ensuring the safety and comfort of it's tenants in their homes. Aberdeen City Council flooding team 03000 200 292 British Telecom (BT) - 0800 200 151 (from a landline) or 0330 123 4151 National Grid emergency line - 0800 111 999 SSE Power Distribution - 0800 300 999 Scottish Power Energy Networks - 0800 092 9290 Scottish Water - … All emergency repairs need to be reported by phone, using the contacts above. How do I check on progress with my repair? Worried about dangling tiles after gale-force winds? We understand the importance of ensuring that tenants homes remain safe, secure, wind and watertight and warm especially into the colder weather. Emergency repairs | Westminster City Council Housing Examples are: replacement handles, new sockets, repairing an overflow. REPORT FOR THE FERRY WARD - WEEK COMMENCING MONDAY 18 JANUARY 2021. • Update on emergency and urgent housing repairs for Council tenants. Emergency repairs. Please note that timescales are based on working days Monday to Friday. These repairs usually cause a lot of inconvenience to tenants. The council aims to make emergency repairs such as fixing broken windows within six hours. Repairs that are your responsibility will incur a charge, called rechargeable repairs. You will have to give us the following details: Your repair will be ordered and you will be given a job number to confirm this. Only emergency repairs are undertaken at night and at the weekend. A recruitment drive has been launched to find volunteers for the United Nations Climate Change Conference – COP26 in Glasgow. Your local plumbing contractors serving Dundee and nearby areas If you’re looking for experienced plumbing contractors who offer boiler servicing, central heating repairs and emergency plumbing work, then your search ends with Dundee Plumbing & Heating. You will be advised of this at the time of reporting. Examples are: easing or repairing a door, replacing rainwater goods, re-glazing cracked windows. DUNDEE CITY COUNCIL - WEEKLY ROAD REPORT. 6. We do inspect some repairs after the work is complete for quality assurance purposes. MyDundee is a new customer portal where you can access online services and if you have signed in using a mygovscot myaccount, you can track progress of your request. Get top stories straight to your inbox every day. Contact details - Your home or work phone number,  mobile phone and e-mail address if you have one. An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety. It is also the contact point for our night-time and weekend emergency service. The re-introduction of the non-urgent aspects of the repairs service will continue to be monitored. 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Repairs Emergency repairs Emergency repairs We aim to complete emergency repairs on the same day they're reported where possible, or at least within 24 hours. Are you running around with buckets inside trying to contain a leaky roof? As we progress in to Tier 4 from 26 December 2020, this level of service will continue. Yell.com Yell Business. You can also report a repair in writing. Quick fix repairs are small jobs that can be undertaken quickly. Professional roofers are standing by ready to handle your emergency roofing repairs. The strengths which have led to Dundee being named one of the UK’s best places to live in 2020 will help it “build back better” following the Coronavirus pandemic, the leader of the city council said today. Council house repairs Covid-19 update December 2020 Following the latest announcement from the Scottish Government on 19 December 2020, from 26 December 2020 until further notice, we are only able to carry out essential repairs in your home. Urgent Repairs - attend within 24 hours of reporting. What if you have an emergency? An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety. In line with the second phase of the Scottish Government’s route map out of lockdown the council will shortly be able to restart some outside work on the city’s housing stock. Meet the podcast mums who will send you to the land of nod, SPONSORED: Why top-quality pork, beef and lamb provide perfect balance, Trump departs for Florida as Biden’s inauguration takes place at US Capitol, Volunteers sought for Glasgow’s UN Climate Conference later this year, Google Consumer Surveys – all you need to know. Council officials have provided assurance that they are aware of these areas of weaker performance and have a number of plans in place to improve future performance. 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