The maximum amount we will have to pay you in respect of these claims is the price paid by or on behalf of the person(s) affected in total. To make a booking, you must complete the booking confirmation pages on our website. Villas are such a popular choice of stay for so many, they can now be found all over the globe. If your confirmed arrangements include a flight, we will also issue you with an ATOL Certificate. Villa Plus reserves the right to terminate your booking, without liability, should we find out about any commercial use made of our holiday villas. a. He/she has read these terms and conditions and has the authority to and does agree to be bound by them; b. He/she consents to our use of information in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements); c. He/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services. The villa and the immediate area around your villa may have altered significantly. (a) Claims not falling under (a) above and which don't involve injury, illness or death The maximum amount we will have to pay you in respect of these claims is the price paid by or on behalf of the person(s) affected in total. Should your party choose a smaller villa, further administration charges may also be incurred. Villa Plus said: villas are ‘available for your use’ While Villa Plus was refunding passengers who bought a package (a booking with flights included), it told Which? If you are prevented from travelling on an airplane because in the opinion of any person in authority at the airport, you appear for whatever reason unfit to travel, we have no further responsibility for your holiday. Furniture and fittings may sometimes vary from brochure or website photographs. Until that date, for all non-EU passport holders you must check passport and visa requirements with the Embassy or Consulate of the country(ies) to or through which you are intending to travel. We also have no liability in the following situations: (i) where the arrangements cannot be provided as booked due to 'force majeure' /circumstances beyond our control. Book your villa holiday with award-winning Solmar Villas. (c) where we make a significant change and you accept those changed arrangements or you accept an offer or alternative travel arrangements; (f) where we are forced to cancel or change your arrangements due to Force Majeure (see clause 20 in Section A), The above sets out the maximum extent of our liability for changes and cancellations and we regret we cannot meet any expenses or losses you may incur as a result of change or cancellation. We reserve the right to return your deposit and decline to issue a booking confirmation at our absolute discretion. Unruly, threatening or disruptive behaviour by guests which causes concern to other guests or presents a potential safety or security risk may be asked to leave the property. We reserve the right in our absolute discretion to terminate your holiday or any holiday services if your behaviour is likely, in our opinion or that of our employees, Villa Representatives or Suppliers, to cause distress, damage, annoyance or danger to our employees or to any third party, or their property. In the event of a delay we are under no liability. All local attractions are run by independent operators and can be booked with them. Villas in resort complexes will offer either a private or shared pool between 2 or more villas / properties ( please see individual villa description ) and will also feature communal pools, some of which may be seasonally heated - this will be specified in the resort’s website description and at the complex. Such situations may be dictated by local circumstances, necessity for maintenance, water shortages, unsuitable weather conditions, fuel shortages, power cuts and other circumstances beyond our control. ATOL protection extends primarily to customers who book and pay in the United Kingdom. The view from the hotel is amazing. Copies of the applicable international conventions and regulations are available from us on request. Jump to Menu. We have detected an incomplete booking, - Are selected and purchased after the performance of the transport, accommodation or car rental has started. Should you then wish to make a claim against us as a result of your illness or injury, you must provide us with details of both the local doctor whom you saw, and your GP, together with written authority for us to obtain a medical report from both of those doctors. Whilst you can select the available carrier(s) and flight times on the booking confirmation pages we cannot guarantee the carrier(s), aircraft type and flight timings which will be used in connection with your flight. Some airlines now charge extra per item of baggage. Resort reception teams will be able to provide full information on their list of facilities, services, availability and prices for these. The per person price of the remaining people will increase as we must always receive the same portion of the villa element of the holiday if part of your party cancels. Guide and assistance dogs are usually allowed, with the permission of the villa owner - please contact us before you confirm any booking. This shows you the protection that applies in the case of each holiday and travel service offered. Please rest assured that this is something we will continue to monitor and will advise updates on our Brexit Advice information which can be found on our FAQ website page https://www.villaplus.com/faq. Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of the holiday provided by us. Resort complexes will offer a range of bars and dining facilities, some of which will operate a dress code policy and we ask customers to check wth the individual property to ensure they are aware of these. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. We think its important for you to understand our processes and terms and conditions around contact data and marketing. (d) an event which either ourselves or suppliers could not, even with all due care, have foreseen or forestalled. However, we cannot guarantee the definition of the location of your villa and it is subject to whatever Satellite image Google publishes. The above sets out the maximum extent of our liability for changes and cancellations and we regret we cannot meet any expenses or losses you may incur as a result of change or cancellation. Villa Plus is an Appointed Representative of Travel Insurance Facilities Plc for the sale of Travel Insurance. If a report is not obtained it will be difficult for you to pursue any claim with your insurance company. Any additional or newly imposed Government Taxes or charges are not included in your arrangements with Villa Plus and are payable locally. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Myrtle Beach 2,642 properties. 10. Changes: If we make an insignificant change to your holiday, we will make reasonable efforts to inform you as soon as reasonably possible if there is time before your departure but we will have no liability to you. All individual elements are available to be purchased separately at the same price as they are when booked together. Be the first to see new villas, destinations, promotions, competitions PLUS lots of holiday inspiration. Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Should you decide to cancel for this reason, you must exercise your right to do so within 7 days from the issue date printed on your final invoice. By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:-. Until then we shall be under no liability to you whatsoever. You've already flagged this Melanie 1 review. We will impose full cancellation charges and will not give any refunds. Where this is cheaper, we will refund the difference but where it is more expensive you will have to pay the difference, or cancel your arrangements and receive a full refund, but no compensation will be offered. See our full data protection privacy policy on our website. (1) We have a duty to select the suppliers of your arrangements with reasonable skill and care. A binding agreement will only come into existence between you and us when we issue and dispatch a confirmation invoice to the party leader. Continue Dismiss. We may also change the price of flight insurance, and the air travel security levy which tour operators and airlines have to charge. In some destinations, you may not be able to flush toilet paper and ask that you respect any such instructions. If we can provide the villa and other booked travel services with us, no refunds will be paid if customers are unable to reach their holiday destination, or choose not to travel. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. , Hertfordshire, AL3 5BH depart at the villa owner - please contact to. Local charges, which will be payable where everything has gone wrong and may. 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